Top Frequently Asked Questions about Three Best Rated

No, we don’t take payments for inclusion or ranking. Our listings are based purely on merit, determined through a comprehensive 50-Point Inspection that reviews reputation, customer experience, history, and consistency. This ensures our users get genuine, unbiased insights they can trust.

Our revenue comes from advertisements displayed on the platform. This allows us to offer our listings and services at no cost to users or businesses. In addition, we do not sell user data.

For full details, please refer to our Privacy Policy regarding ads and cookies.

To simplify the decision-making process for users, we highlight only the top three businesses in each category, allowing for an easy and direct comparison of the best local options.

Every business featured on our platform is selected through our comprehensive 50-Point Inspection process. This in-depth evaluation examines each business from various perspectives—considering factors such as reputation, service quality, licensing, customer feedback, experience, achievements, consistency, pricing, and overall reliability within their industry.

We treat all critical feedback with the utmost importance. Every review is manually examined and verified as per our Community Review Guidelines to ensure fairness and accuracy. When a concern is raised about a listed business, our team conducts a thorough reassessment, reaching out to the business for clarification and taking appropriate action where necessary. Our priority is to preserve the integrity of our platform by upholding transparency and ensuring that only reputable and deserving businesses are featured on Three Best Rated.

Yes, we evaluate all the available points for each business. This comprehensive approach allows us to highlight the businesses that outperform others in a city.

To maintain the accuracy and relevance of our listings, we pay periodic in-person visits to businesses as their customers. All our evaluation parameters are designed to capture an overall view of a business’ performance. Additionally, we track current reviews, ratings, social media activity, and other key factors to collect up-to-date information, which we use to regularly update our records.

These discounts are genuine. However, ThreeBestRated® cannot take responsibility for their validity. For further details about the discounts, you can reach out to the business directly.

Should you find any offers that are expired or invalid, please notify us via our contact form or at [email protected].

Yes. You can share a genuine review for any business. But, to maintain integrity, we have strict rules against false claims, offensive content, or misleading statements. Every review is verified for authenticity before publication, without altering reviewer sentiment.

Even if three businesses are already listed, we encourage owners to submit theirs. If you believe your business excels in service and customer care, Three Best Rated is always open to giving you a fair opportunity. Every submission is carefully reviewed, and if your business meets our rigorous selection criteria, you will be featured among the top three in your area.

Depending on the city, it varies. Larger cities like Sydney, Melbourne and Brisbane naturally host more businesses, while smaller cities like Bendigo, Ballarat, and Toowoomba may offer only a few. We aim to ensure every service in a location is covered.

We place transparency and trust at the center of our mission, which is why we display both positive and negative feedback. But before highlighting them, we verify each review manually as per our review policies. So that our visitors can get a kind of real experience shared by real customers.

The duration of your listing depends on your ongoing performance. We reassess businesses regularly, and listings continue as long as your service quality, customer satisfaction, and overall excellence remain high.

Yes, we continually update listings using the latest information and feedback, ensuring all details are current and accurate, with clear update provided.

The position of your business on our listing carries no advantage or disadvantage. ThreeBestRated® focuses on fairness and unbiased representation rather than ranking. All listed businesses are considered equal, and we do not encourage any modifications to the order of listings.

Well done on achieving this milestone! We recommend spreading the news through social media, your website, and as many channels as possible. Publishing a press release in local newspapers is another effective approach. You can manage this yourself or reach out to our PR team at [email protected]. We offer specialized PR and social media promotion for our businesses. For more details, see our Media Kit.

Many businesses showcase their badges and logos on vans, storefronts, desks, notice boards, and product boxes. Some even place a sign at their storefront. Ultimately, promoting your award is about letting your customers know the credibility and quality of your business!

Our customer support team is ready to help with promotions, please contact us anytime at [email protected].

As we have already mentioned, we use a meticulous evaluation process developed by our team to review every business. We don’t hide or filter any details from the public. Every piece of information, including negative reviews, is made visible according to our policies and applicable laws.

Yes! Three Best Rated offers a handy mobile app that helps you discover the top local businesses anywhere in Australia, straight from your smartphone. Itis free to download and use for both Australian customers and business owners.

Beyond Australia, Three Best Rated® is now operating in the United States, Canada, the United Kingdom, Singapore, India, France, and Germany, helping over 4.5 million customers every month. We help both business owners and customers across the globe.

Three Best Rated® lists businesses in cities and towns all over Australia. In addition to annual manual updates, we keep expanding our presence nationwide.