Australia Three Best Rated™ Privacy Policy

This Privacy Policy has been prepared to help users understand how their personal information is collected, used, stored, and protected when using the ThreeBestRated.com.au website. Please read this Privacy Policy carefully to understand how we handle your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

When you register, submit business information, or interact with our website, you may be asked to provide personal details such as your name, email address, phone number, and other relevant information. This information is collected to enhance your experience, respond to enquiries, and provide the services offered on our website.

We use the information we collect to personalise your experience on our website and deliver content and services tailored to your interests. This data also helps us enhance our website’s functionality, respond to your inquiries, and keep you informed about updates, promotions, and important announcements. We do not use your information for any purpose unrelated to your interaction with our site.

Your personal information is stored securely on protected servers and is accessible only by authorised personnel. We make use of advanced encryption technologies, such as SSL, to safeguard sensitive information, including payment details during transmission. In addition, we conduct regular security scans and system checks to identify and address vulnerabilities, ensuring that your data remains safe at all times.

We use cookies to enhance your browsing experience, remember preferences, and gather data on site interactions. While cookies may also help us provide relevant content and advertising, you can manage or disable cookies through your browser settings. However, some website features may not function correctly if cookies are disabled.

We do not sell, trade, or share your personal information with third parties, except when necessary to provide services (such as hosting or analytics) or when required by law. Service providers who assist in operating our website or delivering services may access your information only under strict confidentiality agreements. We may also disclose information when necessary to protect the rights, property, or safety of our users or others. Non-personal, aggregated data may be shared with third parties for analytical or marketing purposes.

Our website may include links to third-party websites. These sites have their own privacy policies, and ThreeBestRated.com.au is not responsible for their content or practices. We encourage users to review third-party privacy policies before interacting with these sites.

We use Google services, such as Google AdSense, for advertising purposes. Google may use cookies to serve ads based on your previous visits to our website or other sites. Users may control ad preferences via Google settings or opt out of personalised advertising.

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe your child’s information has been collected, please contact us so it can be removed.

At ThreeBestRated®, we are committed to respecting and protecting the privacy of every individual in Australia who shares their experience through a review on our platform. This policy explains how we collect, use, and safeguard reviewer information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

When you submit a review, your feedback may be displayed on our website to assist others in making informed choices. You can choose to publish your name alongside your review or remain anonymous. If you prefer anonymity, your name and any personally identifiable information will not be displayed publicly, while your review content will remain visible to uphold transparency and trust.

We may share your review content with the business being reviewed to enable them to understand and appropriately respond to customer feedback. Any personally identifiable information will be removed prior to sharing, unless you have expressly authorised its disclosure.

Reviewer contact details are securely retained and used solely for the purposes of verification or dispute resolution. This information is not sold, rented, or disclosed to any third party for marketing or promotional purposes.

As a reviewer, you possess all the right to access, amend, or request the deletion of your review or any associated personal information at any time. You may also withdraw your consent for publication by contacting us through our contact form or by email.

At ThreeBestRated®, we are dedicated to maintaining a fair, transparent, and trustworthy review system that accurately represents genuine customer experiences across Australia. Every review submitted to our platform is carefully reviewed to ensure authenticity and compliance with our Australian Community Standards and relevant laws, including the Australian Consumer Law and the Privacy Act 1988 (Cth).

Reviews are subject to moderation to ensure they meet our authenticity and content standards. Any submission found to contain inaccurate or deceptive claims, personal information unrelated to the service, offensive or discriminatory remarks, promotional or spam-like material, irrelevant content, or feedback not based on a real customer experience may be removed or adjusted at our discretion.

Verified business owners are welcome to respond to customer feedback in a courteous and professional manner. However, they cannot alter, manipulate, or delete user-submitted content under any circumstances.

Through this impartial moderation process, ThreeBestRated® ensures that every review published on our platform upholds accuracy, authenticity, and compliance with Australian regulations, supporting transparency, consumer trust, and the integrity of listed businesses.

Users may request access to their personal information or request corrections by contacting us directly. We will take reasonable steps to respond to such requests promptly.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: [email protected].