3 Best Furniture Stores in Townsville, QLD

Customer Service 5 Stars! Special thanks to Dawn who went above and beyond to ensure the item we needed for a special event, arrived in time. And it did! Dawn was courteous, and had excellent communication throughout. All staff dealings were pleasant. Item was good quality, reasonable price. Based on this experience, Eureka will be my first stop for future furniture needs. Thank you team, Christina.

The quality and range of furniture is outstanding. Service over several visits was excellent each time. PLEASE VISIT and you will see what I mean! Prices are extremely competitive and again quality is not to be beaten fast delivery even when ordering off site stock. I like the themes following each manufacturer and each maker must really love their work.

The Eureka team in Townsville were great. The team member that assisted with the sale was very supportive and very knowledgeable about the products, including the delivery schedules of furniture in to store. I was after a specific item and the sale that was on at the time of purchase was too hard to pass by.

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Salesman just OK. HOWEVER the dispatch side of things ..... Jackson went above and beyond to ensure we were going to be looked after. He loaded the furniture for us, and was super happy at the same time. He even got all our things together from seperate locations, as it was on closing, and he did not want us to have to come back the next day. 10/10 for him.

Awesome customer service the other day from their team member Storm. She was relaxed, yet professional and knew her products and their availability inside out. She made shopping with my 4 year old easy... can't wait to pick up our new bed.... highly recommended.

5-star service specifically from Dylan! He was great to deal with, incredibly helpful and courteous. I was more than happy with the service he provided and his level of care. Would shop with him again.

We recently moved into our first rental and were browsing around for furniture when we stopped by Fantastic Furniture. Britney helped us, and despite being new—just seven weeks on the job—her service was outstanding. Huge shoutout to her! She understood exactly what we needed, helped us navigate the options, and even put together a quote for us. Fantastic Furniture offers great quality package deals, which really helped us stay on budget during this challenging cost-of-living period. Thank you to the team for making the experience so welcoming and to Britney for her amazing help.

The staff are very friendly and Peter who was helping was great he was looking up things for me h3 explained and showed me the different lounges and was able to tell me the waiting time on each lounge.The show was very clean and was beautifully presented I would recommend shopping at this store.

Young lady was more than helpful great prices too. Very clean and I had more than one staff member ask me if I needed any help. Great service. Even the lads at the loading area where pleasant and quick in loading my chairs. Thanks.