No current licence. Off-books cash request mid-job. Six weeks of delays, ghosting calls and every excuse under the sun. Threat to enter our property at a children's party. Payment made under duress. Then mockery.
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Engaged Shannon (Forever Fences) 1 May 2026. All requirements were provided upfront including fence height to accommodate a retaining wall fall and an extended gate. Shannon confirmed no site visit was needed to quote, and price of $3,703 would not change, 3 days to complete.
We were asked for an almost 70% deposit to start the job, which we paid.
From our side, there were no changes from the initial messages to the end result of the job. However, both Shannon and Greg repeatedly accused us of changing requirements and fence heights. We've got the original messages that confirm no changes from Day 1.
What followed was SIX WEEKS of missed start dates, ghosted calls and constant 'be there tomorrow'. Shannon then passed us the subcontractor Greg's number and asked us to chase him ourselves, as he was too busy in meetings. Greg confirmed he was coming almost every business day for two weeks. He did not come.
We remained available and responsive throughout. The communication failures were entirely one-directional.
Shannon and Greg had our money and ghosted almost all our calls. I was forced to use a number he didn't recognise, we learned he had been in Japan on holiday.
He then claimed we had requested changes, and now Greg had to request a Dig report and they would be charging us for that (despite US giving Greg the report, as we already paid for it for another job)
When work finally began, Greg decided to place a post in the middle of our sandstone walkway, not where specified, or in the job description. Damaging two pavers that had no business being touched and obscuring the pathway. He insisted my partner had agreed to this. She had not. After dispute he moved it, but could not core drill as quoted. The area was left in concrete mess, with metal fragments strewn across the yard, deck and soil. The bolts from the incorrectly placed post remain in our sandstone pavers today.
On 18 June, mid-job, Greg begged for $300, later down to $200 via private bank transfer claiming his accounts were hacked. We paid. No invoice was issued.
The invoice arrived at 9:30pm the night the job finished. Core drilling was removed. An $890 "custom stepped panel" was added, for a requirement that was in our original brief on day one. A $400 delay "discount" was applied. Net invoice: $3,863. Including the private transfer, total paid: $4,063 against a $3,703 quote. Before we'd reviewed the invoice, Greg called us repeatedly throughout Friday while we were at work. We hadn't inspected the works as it was dark and raining Thursday night and we were at work by Friday morning.
By midday Saturday he created a group message with my partner and me and threatened in writing to enter our property without consent and remove the installed gates and panels. Greg knew we had a children's party that weekend. Before we'd had a chance to review the job or discuss the variations with Shannon, we paid immediately under that threat. We have young children at home and weren't willing to risk him showing up.
His response once payment was confirmed: "Hahahahha. You just paid it now. Hahahahah. Meow. I may be a clown but you're a cat."
Avoid both Shannon and Greg at all costs. They have been working closely together for years. Anyone considering this business should read all reviews, positive and negative, and check profiles before making a decision, as one reviewer shares the same name as our subcontractor.
Neither the business nor the subcontractor held a current licence at the time of writing. - Anthony
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